Being involved in an auto accident can be charged with emotions. It is important to remain focused and to think about all of the details surrounding what just happened.

We make the following recommendations to our clients.

• Who is the person that you were involved in the accident with?
• Who is the owner of the car? (write down the license plate number always)
• Which way were your traveling?
• Did you have a traffic control signal or did the other person?
• What could you have done to avoid the accident?
• Did you blow your horn or take evasive action?

While you may wish to say "I'm sorry" out of habit, or embarrassment, after a car crash, try to keep as silent as possible. There's no need to admit fault or assign blame - try to get the police officer determine fault. Wait your turn to tell your side of the story when the police arrive and don't yell and confuse the officer. You don't want your words to cause confusion about your role in an accident, especially if you weren't at fault.

If injured after a car accident, never speak to the other party's insurer before you speak to your own. Many people think they are fine after an auto accident, but often the next two days will tell whether or not you need attention. 　

Always call your agent for advice on how to manage your claim; this will give you peace of mind and help to organize a strategy to get your car repaired, answer coverage questions, perhaps help to get you into a rental car, and if the other party was at fault, also help you figure out the best strategy surrounding matters like your deductible payment. A call to your agent before you speak directly with the adjuster of your insurance company can provide a great deal of value in terms of setting your expectations and planning around such an event.